Privacy Policy

Personal Information:

Planet Organic India Pvt Ltd is the licensed owner of the brand “Planet Organic” and the website planetrganic.org.in (“The Site”). We at Planet Organic respect your privacy. You are advised to please read the Privacy Policy carefully. By accessing the services provided by the Site you agree to the collection and use of your data by Planet Organic in the manner provided in this Privacy Policy.

Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy time to time. Your use of the Site means that you accept the practices described in this Privacy and Security Policy as changed from time to time.

Collection of Information

We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. By submitting your email address, you are giving us permission to add you to our e-newsletter list.

Cookie/Tracking Technology

This Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

We guarantee freshness at the time of delivery, so we encourage people to send in complaints ideally at the time of delivery, or else soon after, so that refunds/credits can be easily processed.

If you transact with us, we do not collect information, such as a credit / debit card number and a credit / debit card expiration date. Shopping at Planet Organic is 100% safe. All Credit card and Debit card payments on Planet Organic are processed through secure and trusted payment gateways managed by leading Indian banks. Furthermore, the Banks might ask you to enter an online password (also known as 3D Secure password) which acts as an additional layer of security for your card transaction.

Change in your personal information

Supplying personally identifiable information is entirely at your will. You are required to register with the Site in order to shop on the site. You may change your interests at any time and may opt-in or opt-out of any marketing / promotional / newsletters mailings. Planet Organic and the Site reserve the right to send you certain service-related communication, considered to be a part of your Site account without offering you the facility to opt-out. You may at any time review and change your personal information stored by the Site by accessing the My Account page at the Site

Data Security Precautions

Our site has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession, we adhere to strict security guidelines, protecting it against unauthorized access. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Policy Updates

Planet Organic reserves the right to change or update this policy at any time. Such changes shall be effective immediately upon posting to the Site.

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